Payment Help

No. You can pay with an eligible credit or debit card through PayPal without creating or signing in to a PayPal account. Select Pay with Debit or Credit Card on the PayPal payment screen.

You will be charged when you confirm and complete your payment. Your order will only be processed after the payment has been successfully received.

Coupons can be applied at checkout where you enter your shipping information. Please check that the discount has been applied before confirming your payment.

Please allow a few minutes for the confirmation email to arrive and check your spam or junk folder. Also make sure that the email address entered at checkout is correct.

If you still cannot find the confirmation, contact our Support Team for assistance.

Please check that your card information is correct and that your card has sufficient funds and is enabled for online or international transactions.

If the issue continues, you can try another card, contact your bank or reach out to our Support Team for assistance at [email protected]

We work with multiple trusted payment partners and payment gateways to provide convenient and secure payment options. Therefore, the name displayed on your bank statement or payment transaction may be different from our store name. Please rest assured that your payment and personal information are securely protected by our team and our trusted payment partners, including PayPal.

Yes. We use trusted and secure payment providers to process transactions. Your payment information is handled through secure payment systems and is not directly stored or accessed by our team.

Sometimes a bank or card issuer may temporarily display an authorization or pending transaction alongside the completed payment. In many cases, the additional transaction is only a temporary authorization and will automatically disappear or be released by your bank. If both charges remain, please contact us so we can review the transaction.

Once a refund has been issued, the processing time depends on your payment provider or bank. Although we process the refund as soon as possible, it may take several business days for the funds to appear in your account.

If you do not recognize a transaction, please contact us as soon as possible with the transaction details. Our team will review the payment and work with the relevant payment provider, such as PayPal, to help clarify the transaction and protect your information.